Shipping policy
VGL Home Design Pvt. Ltd.
At VGL Home Design Pvt. Ltd., we are committed to ensuring that all orders are processed, packaged, and delivered with the highest standards of care and efficiency. This Shipping Policy outlines how we handle order processing, shipping timelines, and delivery.
Order Processing
All orders are processed within 2–5 business days after payment confirmation. For bulk or customized orders, processing times may vary depending on product specifications, order volume, and production requirements.
Once your order is processed and ready for dispatch, you will receive a confirmation with shipping details.
Shipping Methods
We ship our products worldwide through trusted logistics partners to ensure safe and timely delivery. Depending on the destination and order size, we may use:
- International courier services
- Air freight
- Sea freight for bulk shipments
Shipping method selection is based on the most efficient and cost-effective option for your order.
Estimated Delivery Time
Estimated delivery timelines may vary depending on the shipping destination:
- Domestic Shipping (India): 3–7 business days
- International Shipping: 7–15 business days (depending on location and customs clearance)
Please note that delivery times may vary due to factors beyond our control such as customs procedures, public holidays, or carrier delays.
Shipping Charges
Shipping charges are calculated based on several factors including:
- Order weight and dimensions
- Shipping destination
- Selected shipping method
For international bulk orders, shipping costs are typically quoted separately during order confirmation.
Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, or other fees may be charged by the destination country. These charges are the responsibility of the customer or importing party and are not included in the product price unless specified.
Order Tracking
Once your order has been shipped, tracking information will be provided (where available) so you can monitor the status of your delivery.
Damaged or Lost Shipments
We take great care in packaging our products. However, if your shipment arrives damaged or if you experience issues with delivery, please contact us within 48 hours of receiving your order so we can assist you in resolving the matter.
Contact Information
For any shipping-related questions or assistance, please contact us:
VGL Home Design Pvt. Ltd.
Noida, Uttar Pradesh, India
Email: vglhomedesign@gmail.com
Email: info@vglhomedesign.com
Phone: +91-8368683177